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How many calls are included per year in the call support?

I was wondering if our insurance of 5 calls a year per employee, nolls out and starts from 0 after a new year starts. Thanks!


  • Hi,

    Thank you for contacting us and for your patience.

    The answer to your question is yes. The call support, Samtalsstöd, includes counseling up to 5 occasions per case and calendar year for all insured employees (counseling by an ergonomist up to 2 occasions).

    It is okay to combine, for example, two conversations with a psychologist, two conversations with a health coach and one conversation with a lawyer, but a maximum of 5 consultations on the same matter per calender year.

    I hope this answers your question otherwise you are welcome to contact us again.

    Best regards
    Selma Skadereglering

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